Read the rules behind account access
Our Legal notice explains the conditions attached to an account, including identity details, wallet status, payment records and requests to change account data. We apply these terms to activity connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account routes, so your account record can
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be matched to the payment path you select. Access or eligibility depends on local law, and some services may not be available in every Indonesian location. Before opening an account, check the current wording on this page and the account prompts shown during phone verification. If
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a policy affects a withdrawal, we may ask for account details that help confirm ownership and payment history. We do not describe local-law conditions as universal access; where local law permits, the relevant lobby and account functions are shown after the required checks. Keep your contact
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details current so policy notices and requests for clarification can reach you.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.